Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They are stored by your web browser and can help a website recognise a device when it returns. Cookies may remember information about your visit, support website functions and help a website understand how its services are used.

Some cookies are set directly by Surge Casino, while others may be placed by service providers that support website operations. These service providers may use cookies or similar technologies to perform functions such as security, website measurement, customer support, payment processing, advertising or fraud prevention. The use of any third-party technology is subject to the relevant provider’s terms and privacy information.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or website activity. Where required by applicable law, information will be handled in accordance with relevant privacy requirements.

Similar technologies

The term cookies in this policy may also include similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including recognising a device, remembering preferences, measuring activity and helping to protect online services.

Surge Casino may use cookies and similar technologies for several purposes. The specific cookies used may change as the website, its features and its supporting services develop. Cookies may be used to provide a reliable browsing experience, improve website performance and help protect accounts and transactions.

• To operate essential website features, including page navigation, account access and session management.
• To remember information you have entered or choices you have made, such as language, region or display preferences.
• To help maintain the security of the website, detect unusual activity and support measures designed to prevent fraud, misuse or unauthorised access.
• To understand how visitors use the website, including which pages are viewed, how users move between pages and whether features are working as intended.
• To monitor website performance, identify technical issues and improve the design, content and functionality of online services.
• To support communications, promotions or advertising where those activities are permitted and where any required consent has been obtained.
• To help provide customer service, troubleshoot problems and understand interactions with online support features.
• To remember your cookie choices and avoid repeatedly asking you to make the same selection.

Essential cookies

Essential cookies are needed for core website functions. They may support security, account sessions, navigation and other services you request. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the operation or security of the website, they may not be available for disabling through every preference tool. You may still be able to block them through your browser, but doing so can prevent access to certain features.

Preference and functionality cookies

Preference cookies help the website remember selections and provide a more consistent experience. They may store choices such as language, region, layout or other settings. If these cookies are disabled, you may need to provide the same information again, and some functions may not work in the way intended.

Analytics and performance cookies

Analytics and performance cookies provide information about how the website is used. This may include general details about visits, pages viewed, links selected, browser type, device type and approximate location derived from technical information. The information can help identify trends, measure performance and improve the website. Analytics information may be combined, summarised or otherwise used in a form that does not directly identify an individual.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show content that is more relevant to a user’s interests. These cookies may involve third-party providers. You should review the available cookie controls and any applicable privacy information before accepting this category.

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or select categories individually. Your choices may be saved for a period of time so that the preference tool does not appear on every visit. You can review or change your choices when the relevant controls are available.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before cookies are stored. Browser controls vary, so you should check the help or settings information for the browser and device you use.

1. Open your browser’s privacy, security or site settings.
2. Review the available cookie and website data controls.
3. Choose whether to allow, block or delete cookies, either generally or for selected websites.
4. Close and reopen the browser if necessary, then revisit the website to confirm your settings.

If you delete cookies, settings saved during earlier visits may also be removed. You may then be asked to make your cookie choices again. Blocking cookies can affect sign-in functions, preferences, account sessions, security checks and other website features. For this reason, disabling all cookies may limit your ability to use some or all of the website.

Changing cookie settings does not necessarily delete information that has already been collected or associated with your account. Requests about personal information are handled under the Privacy Policy and applicable privacy laws. Cookie preferences may also apply only to a particular browser or device, so you may need to repeat your choices when using a different device, browser or private browsing session.

The website may use third-party services that place or read cookies on your device. These services may include providers of hosting, security, analytics, customer support, payment, identity, communications or advertising functions. A third party may process information in accordance with its own privacy policy and contractual obligations. Surge Casino does not control every setting or practice of third-party services, so you should review their information where appropriate.

Cookies may be used to support responsible and secure online gambling practices. For example, technical information may assist with account protection, access controls, fraud prevention or the operation of features intended to help customers manage their activity. Cookies are not a replacement for account checks, responsible gambling tools or other safeguards.

This Cookies Policy may be updated from time to time to reflect changes in the website, the technologies used, legal requirements or operational practices. When changes are made, the updated version will be published on the website with a revised effective date where appropriate. You should review this page periodically so you understand how cookies and similar technologies may be used.

If you have questions about this Cookies Policy or how your information is handled, please use the available contact or support options on the Surge Casino website. Do not send sensitive account, payment or identity information through an unsecured channel unless you are asked to do so through an official support process.

By continuing to use the website after reviewing the available cookie notice and controls, you acknowledge that cookies may be used as described in this policy, subject to your selected preferences and any consent requirements that apply.